2016 Awards for Excellence now open

Enter our 2016 Awards for Excellence Program and go in the draw to win a $500 Coles/Myer voucher or $500 SSAA credit.

It is with great pleasure that the Self Storage Association of Australasia (SSAA) invites you to nominate for the 2016 Awards for Excellence Program. These awards represent the pinnacle of the Australasian self storage industry, and reward our members’ commitment to excellence across a wide range of areas.

If your business or staff has achieved success in the self storage industry throughout the year or displays a consistently high standard, we encourage you to put forward an award nomination. Nominating is FREE and can be completed by returning the enclosed cover sheet along with 1000-2000 words on why you think your facility/business/employee should be considered for the specific award (please include at least one picture in your entry).

All completed nominations should be emailed to membership@selfstorage.com.au or faxed to +61 3 9466 8081. Alternatively nominations can be submitted online at www.selfstorage.org.au/ssaa-awards-excellence-program. All nominations should be submitted no later than close of business Thursday 30th June 2016 (to allow time for the finalists to be mystery shopped).

The SSAA Awards for Excellence category winners will be announced at a gala dinner to be held at the Park Hyatt Melbourne on the evening of Thursday 1st September 2016 (as part of the SSAA Convention). All category finalists are strongly encouraged to attend the event and network with their industry peers.

Can you really afford to allow a competitor to gain a marketing edge over your business? Don’t delay, enter now!

If you have any questions please don’t hesitate to contact our office. We look forward to your nomination in these high profile awards and your subsequent involvement in our upcoming Convention.

Adelaide Christmas Party

It was a relaxed but fun night at Lickerish in Semaphore.
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There was a big contingent from Adelaide Hills Self Storage who hired a bus so they could party on into the night.
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It was great to see some of the Store Ur Stuff Staff attending their very first SSAA Event. Members also participated in an impromptu quiz facilitated by Simone Hill and had a bit of a laugh with their match box cars and Lego prizes.
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A big thanks to Visy for sponsoring the drinks and keeping the cheer flowing. Looking forward to catching up with everyone in Melbourne next week!

Sydney Christmas Party

The Sydney Christmas Party was held last night at the Killara Golf Club – an old world style venue dating back to 1899. It provided a unique backdrop with its leather arm chairs, fireplaces and club memorabilia.

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The nondescript entrance had a few members touring the grounds before they were able to enjoy a cool drink at the club bar.

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Unfortunately it was too hot to sit outside on the terrace but the elegant and expansive dining room easily accommodated guests who enjoyed catching up on industry news.

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Michael Tate’s moustache made an appearance again for Movember, while Iman Asadi made his first appearance at an SSAA event on behalf of National Storage.

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Thanks go to Visy Boxes and More for once again sponsoring the drinks – the lovely Sonja Becke was there representing them on the night.

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Perth Christmas Party

We enjoyed a very well attended evening with over 35 members and guests at WA’s Christmas Party despite Simone’s absence due to ill-health.

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The Habitue Restaurant provided some of the best food, service and atmospherics we’ve sampled in Perth, with several local foodies unaware such a fine venue existed!

“The food was sensational, lovely fresh and handmade, someone in that kitchen obviously loves their job” – Tim Whetnall (Multilec Engineering)

“It was great to catch up with our fellow SSAA members, and the food was excellent” – Andrew Langdon (Sentinel Self Storage)

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We welcomed some new members and fresh faces. Conversations got louder and lasted well into the night with Visy Boxes and More again providing all the fuel and presenting wine for a short Q&A.

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John Hidding (Easy Storage) announced his retirement and was applauded for his contributions on the Board on behalf of WA members.

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Thanks to everyone who came along and to Malcolm Collins who hosted in evening in Simone’s absence.

2015 Winner – Facility of the Year: U-Store-It, Keswick

This award was proudly sponsored by Visy Boxes and More.

Congratulations to U-Store-It Keswick for taking out the 2015 Facility of the Year Award!

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The Adelaide family owned and operated company U-Store-It focuses heavily on brand recognition, product offering and most importantly customer service. The latest development at Keswick is a state of the art facility setting the bench mark in self storage by offering the following tailored features to satisfy the local target market needs:
• 9m wide central driveway
• 4 x large ride on passenger hoists
• 28 high definition digitally recording cameras displayed on multiple 42“ flat screen TV’s with 3+ months of recording time
• Individually alarmed units combined with a high tech building alarm system for added security
• Individually lit units
• Undercover loading
• Kitchen and meeting room facilities
• Complimentary truck and trailer hire
• Unit Mix – with almost 1700 units the facility offers sizes from as small as 1m x 1m x 1m up to large commercial size units for its business division
• Multiple access points (3 in total)
• Full time Maintenance

The facility is tilt up concrete with windows at the end of corridors to provide natural lighting and ventilation. Concrete floors are coated to ensure a bright, shiny and fresh feeling throughout the facility. The Internal and external drive up units are covered by a large canopy allowing customer’s protection from the elements. These features make this award winning facility a stand out from its competitors. There has been substantial capital investment in the presentation and offerings of this facility that aim ensure that USI remains the market leader and the facility is timeless.

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U-Store-It Keswick is ideally located only 1.3km from the CBD and strategically positioned in between Adelaide’s two largest main arterial roads – Anzac Highway and South road which holds over 80,000 cars combined per day. It is also located across the road from the army barracks large land holding that is scheduled to be converted to residential zoning in the coming years. The facility will provide a high end storage solution for the high density living located only 150m away.

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Already the facility has relocated over 500 clients across two locations and will boost numbers significantly with existing clientele. Whilst the local market has been very flat in SA recently, Keswick has been an outstanding performer with consistent unit growth without the use of discounting until July 2015. This is proof that clients value customer service and value for money products over price in the retail environment.

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Another important factor contributing to U-Store-It’s performance is the fantastic business culture created within the company. U-Store-It emphasises the family owned and operated core values through heavy promotion of a community culture. Regular events are held such as family picnic, team members are encouraged to participate in charity events and staff are included in decision making processes. “Our team is our greatest asset and are treated as such. This is evident with our average team members being with USI for almost 9 years. We recently had a staff member hit 25 years which was a great celebration” says General Manager Andrew Eastwood.

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With a proven business plan, a solid capital investment on facility presentation, facility features, growth and development programs, change management strategies, state of the art facilities, exceptional team members and commitment to the improvement and longevity of the industry the Keswick facility is well deserving of the SSAA 2015 Facility of the Year Award.

2015 Winner – Regional Facility of the Year: Storage King, Berkeley Vale

This award is proudly sponsored by Midland Insurance.

Storage King Berkeley Vale is a new, purpose built, multi-level ranch style facility which lies midway between the larger centres of Sydney and Newcastle. It services the central coast of NSW which has a mixed demographic (due to being an established holiday destination and a growing residential area), which includes small business people, tradesmen and contractors, retirees, students, large and small families, professionals, renovators and more.

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Storage King Berkeley Vale provides lockable units from 2.25square metres to 27 square metres as well as hardstand for cars, boats, caravans and shipping containers. The majority of larger units are drive-up style, and the buildings have extended eaves to protect customers and their goods from the weather during the move-in or move-out process. The facility also offers many of the modern ancillary aspects to storage such as environmentally friendly pest control, managed storage, 24 hour recorded close circuit surveillance, back to base monitoring with instant alerts to staff in case of alarm trigger, customer goods insurance, courtesy move-in truck and trailer and a box and packaging shop.

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The business is currently in the process of expanding from Stage 1 (2179 square meters, which reached 71% occupancy within 8 months of opening) to Stages 2 and 3, which will afford it approximately 5000 square metres of lettable area by the end of September 2015, including 36 square metre clear span high ceiling units (designed to fill a market niche for small business clients).

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2015 Winner – Manager of the Year: Linda Barker, Fort Knox Self Storage Moorabbin

This award was proudly sponsored by Aon Risk Services.

Area Manager and Manager of Fort Knox Self Storage Moorabbin, Linda Barker is without doubt a well deserving candidate for the 2015 Manager of the Year Award. Linda’s dedication and commitment to the growth and success of her site and the wider Fort Knox group is evidenced by her 13 years of service with the company. Since her humble beginnings as Site Manager for Fort Knox Self Storage Ringwood, her career has developed and grown to include Area Manager and Trainer for the group.

Fort Knox Moorabbin

As a company trainer, Linda is responsible for the induction, OH&S, sales and customer service training of all new employees. She was a key stakeholder in pioneering new training material and manuals which are designed to improve team member’s skills and knowledge. She has creatively developed group activities and games to ensure team participation whilst having fun and learning new skills. Linda has also assisted in the development, implementation and roll out of numerous policies and procedures such as performance reviews and reward programs and incentives.

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With an eye for detail and a complex understanding of both the business needs and the needs of the client, Linda is a hands on manager with a proactive approach. She has great analytical skills, and has assisted in the trial and implementation of numerous strategies, software and structure changes. Linda has always gone above and beyond to ensure her site increases growth and occupancy and has attended frequent networking events in her own time with local businesses and council chamber of commerce.

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Linda actively engages all team members to improve their own personal growth and development, not only as a group but also one on one to help individuals improve their competencies at a speed in which they are comfortable. Linda has a caring disposition and great patience which is invaluable in her role with Fort Knox.

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2015 Winner – Service Member of the Year: Steel Storage

6 December 1990 was the date Jon Perrins, established Steel Storage in Brisbane, Australia. From the start the company became a driving force in the Australian self-storage industry and helped establish and grow the European and Asian self-storage markets when both were still in their infancy.

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A longstanding member of the SSAA, Steel Storage was one of a small group of original Service Members of the Association and Jon campaigned to get Service Members onto the SSAA board in 1997. Jon himself served on the board for 5 years, was Chairman for an additional 2 years.

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Celebrating over 20 years in the industry in 2015 Steel Storage is a dedicated group of service professionals whose combined experience in the self-storage and construction industries is considerable. Their team actively leverage off each other’s strengths and knowledge to deliver clients solution based outcomes in both design and construction.

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Steel Storage employees are enthusiastic about their roles and helping others achieve their goals. This is evidenced by the longevity of employment of the majority of Steel Storage staff, loyal sub-contractors and the many long term repeat clients they have the privilege to work with.

Steel Storage aim is to share their knowledge about the self-storage industry to solve problems or present client opportunities and ultimately grow the industry itself. They provide energetic, enthusiastic and reliable service. Their focus on the facility users experience ensures that they consistently deliver clients operational efficient, attractive, profitable and state of the art facilities. Steel Storage are well deserving of the 2015 Service Member of the Year Award.

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