Chairman’s Report – 2016 Wrap Up

This year’s AGM signifies the end of my first year in the Chairman’s seat and 3rd year of involvement at board level.

My review of Gary Vick’s 2014 AGM Chairman’s address reminded me of the significant challenges that the SSAA office had faced in the months prior to the 2014 AGM. The SSAA board and office, for various reasons, were confronted with some tough decisions and, fortunately, as I speak to you today, our situation couldn’t be more different. I am very happy to report that our situation has vastly improved over the past 12 months and, in my opinion, the SSAA is in an extremely strong position and looking towards a very positive future.

The foundation and strength of this position can be quantified by the direct member benefits offered by the SSAA so far in 2015.

Some of these include:
• An extensive update to the Standard Self Storage agreement.

• Updated OH&S manuals.

• An update to the employment handbook, including updated modern awards.

• In terms of advice & training, the SSAA office has received and given advice on over 1000 legal queries.

• Simone has held over 72 hours of legal training in major cities across Australia.

• In addition to this, over 100 hours of face to face training has been carried out.

• The SSAA insider blog has posted over 200 articles and had over 200,000 hits to the content displayed. This success has promoted to the SSAA website onto the front page of most google searches and we are working on ways to leverage this high ranking into additional enquiry opportunities for our members.

• In terms of major networking and events. 2015 saw the 1st ever Staff in Storage Training & development retreat. More than 90 people attended and many of them had never experienced a SSAA event in the past. Recently, the Uluru Owners and Managers summit reeived over 140 people and was hugely successful. Planning is in full swing for the 2016 Melbourne convention and registrations are already coming through. The success of these events has underpinned the strategy for alternating years of the summit / retreat and major convention schedule.

• The list goes on… exclusive insurance was negotiated for NZ members, more than 8,000 searches were completed on Storer Check, the mystery shopping service continued and the recent Awards for Excellent program received over 30 nominations. Attendance to regional meetings has never being as strong and positive.

I think that we can all agree that the new look SSAA office and Association is working extremely well.

I would like to acknowledge Simone Hill for her tireless efforts over the past 14 months in the CEO position. Simone lives and breathes the Association and her extensive industry expertise, sound advice, unwavering determination and steady hand has transformed the SSAA office and association. Simone has earnt great respect within our membership community and we couldn’t ask for a better CEO and ambassador for our industry.

Rachel Muir, our Membership Services Officer, has shone over the past 12 months and absolutely excelled in the MSO role. Rachel’s ability to go above and beyond for the members and Association attributes directly to the fantastic benefits that our members receive on a daily basis. Rachel’s organisational skills are exceptional and we are all extremely thankful for her efforts and lucky to have her as an integral part of the team.

I would also like to acknowledge Jeannette Jones, Kate Ruhl and Melinda Wyper for all of their support and hard work in the administration, paralegal and accounts payable roles.

Behind the scenes, your board has also worked very hard. On behalf of the association I would like to thank all of them. It is a voluntary role and we appreciate all of the time and knowledge they donate.

Recent nominations saw the election of Andrew Eastwood to the Large Operator position. This is Andrew’s 2nd tour of duty and we are looking forward to working with him. I would also like to congratulate Sally Steele on her election to the regular member position after stepping down from the Large Operator position. Thanks also to Darren Marshall for his continued commitment and re-election to the Major operator position.

This 2015 AGM sees Lee Cameron finishing in the regular member position. On behalf of all members, I would like to extend a big thank you for all of his hard work, advice and support to the board over the past 3 years. We wish him all the best in the future.

Finally, I would like to congratulate Keith Edwards on his election to the role of Vice Chairman. Keith is a passionate board member and his hard work, especially with our NZ members, is extensive and dedicated.

Looking to the future and 2016…
The office and board is working on many initiatives. First and foremost we want to continue with the momentum seen over the past 12 months in relation to direct quantifiable benefits available to our members. We also want to continue with the extensive promotion of these benefits to current members and potential members, that we would like to attract to the association.

2016 is certainly looking very bright and the SSAA office and board will continue to build on the strong foundation that has been demonstrated over the past 12 months.

Thank you and all the best.

Guy Wilson

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