This award was proudly sponsored by Boxes by the Fox.
Storex Self Storage opened its second facility in April 2015 in Dandenong South approximately 6 minutes from Eastlink’s Greens Road exit. The site, which is prominently located and has thousands of vehicles passing daily, operates as a feeder facility for their original site which is slowly being converted to truck parking.
The new site provides storage units (4 sizes) mostly via orange shipping containers, as well as powered spaces and a large hardstand truck and equipment storage yard. The facility has 1800m² of warehouse and office space which will allow for further expansion and the provision of internal storage to clients within the coming months. These spaces have already allowed the facility to attract local businesses and clientele that may not have otherwise utilised self storage.
The facility has a structured maintenance program, which they provide email updates to clients about, to ensure customers have a clean, pleasant experience. Storex Self Storage also offers a customer lounge for entertaining and/or training for clients, whom they encourage to “drop in for a cuppa and chat” (which allows them to garner valuable feedback). This is an important part of their business as you “cannot fix something if you don’t know about it”.