It was an early start on day three of the summit with many delegates attending the Sunrise Tour. Despite the cold it was amazing to watch Uluru change colour as the stars disappeared. Delegates were then taken on brief walk around a the base of Uluru to a dry waterhole and a cave. Decorated with rock paintings the cave was used as a classroom of sorts by the local people where the younger men to hunt and survive. The tour was a fantastic way for people to get up close and personal with the rock and connect with other members in a more adventurous setting.
The first session of the morning began with a talk on succession planning from Craig West who believes that the biggest mistake business owners can make is leaving their succession planning too late. Next up was Brigid Maher from Baker McKenzie speaking about the pitfalls of social media and the employer’s rights when it comes to staff posting comments detrimental to the business. This was followed by an insightful presentation by Paul Darden who brings an American perspective to the concept of discounting, and the impact it can have on the bottom line.
After a tasty lunch of sandwiches and our last Trade Show session for the event delegates heard from Keith Edwards, Frederic de Ryckman de Betz and Sam Kennard on the business culture panel. They spoke on the importance of creating a good culture in amongst your staff and how this benefits customer service, profit, brand and the overall business. One of the most anticipated speeches of the summit was delivered by Nigel Brennan on ‘the price of life’ Nigel spoke with integrity and humility about the strength he need to survive and his will to live.
CEO Simone Hill then wrapped up the educational conference by introducing our conference venue for next year. See you at the Park Hyatt Melbourne on 30/08-01/09 2016!
More about the 2015 SSAA Awards for Excellence winners and gala dinner soon.