Monthly Archive: August, 2015

Protected: Workplace Policies – Why and How

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Member Profile: Charters Towers Self Storage

Some months ago I visited Cairns for StorMan Training and, while there, attended the Self Storage Association of Australasia’s (SSAA’s) Regional Dinner Meeting. Our guest speaker for the evening was Susan Phillips, owner… Continue reading

STAY COOL DURING YOUR SUMMER MOVE

Good tips for those moving in warmer weather. STAY COOL DURING YOUR SUMMER MOVE.

Customer Service Relationships

Providing great service is all about developing a relationship with your customers. It’s about treating your customers as though they are your partners at work. It’s about getting them to fall in love… Continue reading

Protected: Customer Service 101

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Protected: Working Alone

There is no excerpt because this is a protected post.

Day 3 of the SSAA 2015 Owners and Managers Summit

It was an early start on day three of the summit with many delegates attending the Sunrise Tour. Despite the cold it was amazing to watch Uluru change colour as the stars disappeared.… Continue reading

Day 2 of the SSAA 2015 Owners and Managers Summit

What a second day of Summit! Admittedly things started off a bit slowly with people reluctant to get out of bed after such an enjoyable night on Tuesday evening at the Sounds of… Continue reading

Day 1 of the SSAA 2015 Owners and Managers Summit

Day one of the SSAA Uluru Summit is done and dusted, and I think it’s probably fair to say that everyone’s having a good time. With many delegates and service members arriving several… Continue reading

SiteLink Awarded ISS Best Management Software

For the fifth year in a row, SiteLink has been awarded Best of Business in the category of Best Management Software by Inside Self-Storage. SiteLink is especially honoured to receive this award because… Continue reading