2015 SSAA Awards for Excellence – Nominations close Monday 6th July

The SSAA believes it is crucial that we recognise excellence in the self storage industry, in order to strengthen the reputation and profile of self storage in the general community, with resultant benefit to all industry stakeholders. With over 50 nominations in 2014 the SSAA hopes that support for this initiative will continue to grow. Nominations for the 2015 Awards for Excellence Program are now open.

The SSAA Awards for Excellence program offers finalists and winners the following benefits:

  • An endorsement of your business that money can’t buy;
  • An opportunity to receive recognition as Australasia’s best at what you do;
  • A fitting reward for years of hard work;
  • A competitive and marketable edge that will generate more business;
  • A boost to team and individual morale;
  • A means to critically examine your business and take pride in your team’s achievements, and
  • The ability to assist in raising the public profile and positive perception of the self storage industry across Australasia.

Nominations are accepted via self nomination from the self storage facility, business or employee whereby they have achieved success in the self storage industry throughout the year or displays a consistently high standard. Alternatively nominations are also accepted from an industry peer e.g. SSAA Service Member, where the nomination is then accepted by the facility owner or manager.

The award categories are:

Best Upgrade or Expansion Award – Proudly sponsored by Highway Frontage

Nominees must be operating a self storage business in Australasia and have built an upgrade or expansion to an existing self storage facility during the SSAA Membership year, or alternatively plan to finish a build during the SSAA membership year (1 Nov – 31 Oct). 

  • What made this expansion special?
  • How did the expansion meet the needs of the business?
  • How has the business benefited from the expansion?
  • How was the impact on existing customers minimised during construction?
  • What has the business done in order to fill up the new spaces?
  • What makes the business deserving of the SSAA Best Expansion or Upgrade Award?

Facility of the Year – Proudly sponsored by Visy Boxes & More

Nominees must be operating a self storage business in Australasia. 

  • What makes this business stand out from the rest?
  • How does the business target the needs of its local market?
  • Is there evidence of marketing initiatives undertaken by the business?
  • How are staff involved in the business?
  • What investments have been made for the future of the business?
  • Does management style promote the facility and the interest of the industry?
  • Do performance measures adequately facilitate professional management?
  • What security features, maintenance policy, office systems are in place and how effective are they?
  • What makes the business deserving of the SSAA Facility of the Year Award

Innovation Award

The Innovation Award is not restricted to a specific service, facility or product. It could be an innovative improvement to a business process or product/service delivery to customers.  The main criterion is that the entry is innovative and provides benefit to the self storage facility, or wider industry.  Innovations available in overseas industries will be considered if they have been adapted in some way to suit Australasian self storage industry market conditions and the applicant was involved in this adaptation.

  • Uniqueness of the innovation.
  • Application across the wider self storage industry.
  • How it makes a particular task easier.
  • How it improves productivity or generates greater profits.
  • Does the innovation improve standards /the image of industry?
  • What impact does it have on the community /environment
  • The cost of implementation vs benefits received

Manager of the Year – Proudly sponsored by AON Risk Solutions

The nominee must have worked for at least 12 months at a self storage business in Australasia.  The manager must not have a significant financial interest in the ownership of the property or business (e.g. greater than 10%).

  • What makes this Manager stand out from the rest?
  • What has this person done to improve the business – e.g. introduction of policies/procedures to improve workflows
  • How does the person interact with customers and other staff?
  • What innovations has this person introduced to the business?
  • How has the person improved the financial performance of the business – occupancy figures and rental rates?
  • What makes the person deserving of the SSAA Manager of the Year Award?

New Entrant of the Year

A “new entrant,” in this instance, is defined as a facility owned or operated by an individual or company that has had twenty-four months or less experience in the self storage industry.

  • What makes this business stand out from the rest?
  • What opportunity the new operator has spotted and how it has been exploited
  • Evidence of due diligence undertaken in the pre-purchase phase
  • Evidence of compliance with regulatory standards – e.g. OHS & fire safety
  • Evidence of a business and marketing plan to ensure future prosperity
  • Evidence of how the operator has transferred previous business acumen, to ensure success in the self storage industry
  • What makes the business deserving of the SSAA New Entrant of the Year Award?

Regional Facility of the Year – Proudly sponsored by Midland Insurance Brokers

Nominees must be operating a self storage business in Australasia. A regional business is considered to operate in a location that is 50km or more from a capital city (such as Brisbane or Wellington).  The judges will decide on each entry’s applicability to the regional category.

  • What makes this business stand out from the rest?
  • How does the business target the needs of its local market?
  • Is there evidence of marketing initiatives undertaken by the business?
  • How are staff involved in the business?
  • What investments have been made for the future of the business?
  • Does management style promote the facility and the interest of the industry?
  • Do performance measures adequately facilitate professional management?
  • What security features, maintenance policy, office systems are in place and how effective are they?
  • What makes the business deserving of the SSAA Regional Facility of the Year Award?

Service Member of the Year – Proudly sponsored by the SSAA

The Service Member of the Year recipient could be an individual or business but they must have provided a product or service to self storage facility operators in Australasia for at least 12 months.  

  • What makes this Service Member stand out from the rest?
  • What has this person done to improve a customer’s business e.g. sales growth figures or risk mitigation strategies?
  • Is there evidence of the Service Member and the facility owner working collaboratively to enhance a product or service?
  • Has the Service Member assisted a self storage business to improve a particular customer process e.g. customer identification process on entry/exit from facility?
  • How has the Service Member assisted the self storage facility  operator to make better informed business decisions e.g. due diligence and feasibility studies?
  • How does the Service Member share their knowledge and expertise to enhance the level of professionalism exhibited by other industry stakeholders?

Small Operator of the Year

Consistent with the SSAA Constitution, a ‘small operator’, in this instance, is defined as an operator who owns or operates four (or less) self storage facilities.

  • What makes this business stand out from the rest?
  • How does the business target the needs of its local market?
  • Is there evidence of marketing initiatives undertaken by the business?
  • How are staff involved in the business?
  • What investments have been made to ensure future prosperity for the business?
  • What makes the business deserving of the best SSAA Small Operator of the Year Award?

Nominees should respond to the criteria and questions for their specific award category in 1000- 2000 words, explaining why they are deserving of the award, and include at least 1 photo in their submission.

All completed nominations should be emailed to admin@selfstorage.com.au or faxed to +61 3 9466 8081 with a cover sheet by no later than close of business Monday 6th July 2015 (to allow time for the finalists to be mystery shopped).

Once the nomination period has closed a judging panel consisting of independent assessors will review the nominations and develop a short list of nominees. These finalists will then be mystery shopped by phone and/or in person. If more information is required at this stage, further clarification will be sought from the applicant.

In making a final determination of a winning entry, judges will consider whether the nominee is worthy of respect from industry colleagues and if bestowing the Award on a particular entry would enhance the professional image and credibility of the industry as a whole. The finalists and overall winners will then be announced at the SSAA Awards Dinner on the final night of the 2015 Owners & Managers Summit.  All nominees are strongly encouraged to attend this event.

4 Comments on 2015 SSAA Awards for Excellence – Nominations close Monday 6th July

  1. Kevin Sauer // July 1, 2015 at 5:34 AM // Reply

    Hi

    Re this email

    Deadline…Should this read July ?

    Regards

    Kevin

  2. Grant McNamee // July 7, 2015 at 5:37 PM // Reply

    *Has there been a change to the close of nomination dates? This email (dated 30 June) states:*

    *All completed nominations should be emailed to **admin@selfstorage.com.au* * or faxed to +61 3 9466 8081 with a cover sheet by no later than close of business Monday 6th June 2015 (to allow time for the finalists to be mystery shopped).*

    *Grant McNamee * GM Operations Storage King Group Level 2, 100 Alexander Street, Crows Nest NSW 2065 AUSTRALIA

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