Service Member Profile: GSA Insurance Brokers

GSA has been associated with the self-storage industry for over 10 years and is proud to be a member of the Self-Storage Australia Association.

Our unique knowledge and experience of the industry means that we are perfectly placed to help self-storage companies in dealing with increased competition and adverse economic pressures, at the same time as adding real value to self-storage businesses.

Our Customers’ Goods insurance for self-storage companies incorporates a number of attractive benefits to make it one of the best-value products of its kind.

Our Customer Goods insurance is a revenue generating product available to self-storage companies anywhere in Australia and New Zealand – including containerised businesses. Comprehensive and flexible, our Customer Goods insurance can also be offered to your customers at the point of sale to generate additional revenue for your business. Furthermore, the policy cover can be tailored to suit your requirements, and your customers’ insurance can also be adapted to ensure their needs are being met.

We provide all the assistance you need to encourage your customers to take up the insurance option, including training for your staff and appropriate customer documentation. There are no complex administration requirements, no special conditions or warranties for goods stored at ground level or for theft cover, and no extra hidden costs. Thus ensuring that the process of managing your cover and promoting it to your customers is straightforward and efficient.

Our Property and Public Liability policies cover general business requirements and have been designed particularly with self-storage companies in mind, offering excellent value for money.

We will work with you to identify potential exposures and establish any necessary risk-management strategies that may help you protect your valuable investment from costly losses down the road. Furthermore, we can offer a quotation and issue all policy documentation quickly so there is no delay in getting you covered.

Please feel free to contact Carlo Gentili on carlog@gsaib.com.au to further discuss your requirements.

Guide to long-term self-storage

Have you been offered a post abroad for work and need somewhere to store all your belongings and furniture? Are you looking for long-term self-storage solutions? There are so many self-storage options out there to choose from, but if you’re going to be gone a while and need secure storage space for all your valuables, no matter what they may be, from furniture to books or a car and antiques here are some ways to ensure your possessions are kept safe and preserved for your return.

Whatever the reason for vacating your property, you will undoubtedly need somewhere to store you belongings. It’s important to know that your belongings no matter their size will be safe in your absence. If you have valuable antiques you need to store then you might want to consider climate-controlled self-storage rooms or units. A temperate climate and no humidity will ensure your antiques or even paintings will not be exposed to fluctuating temperatures. While this is a slightly more expensive storage solution it is definitely worth every penny!

To store furniture you’ll need to protect it from dust or dirt. Fabric is also susceptible to becoming stained if exposed to mould or mildew. My advice is to purchase some plastic covering and wrap your upholstered furniture tightly to ensure the best ever protection. Meanwhile to save on storage space, why not dismantle pieces of furniture wherever possible. If you can undo the legs of a table and take apart a bed.

Books, CDs, kitchen wear and fragile items should all be boxed up in sturdy boxes, which can then be stacked neatly one of top of the other in your self-storage unit. Remember when packing your storage unit to waste no space. You won’t need regular access to your belongings with long-term self-storage so you won’t need to leave a corridor of space between your items!

Garden tools like lawn mowers should be emptied of fuel to avoid the smell of fumes seeping into your furniture. Taking all your clothes with you to your new destination probably won’t be necessary, so why not purchase some special suit or polythene bags and make sure your self-storage unit is damp free!

When it comes to storing vehicles like cars, people often get themselves into a bit of a panic. Do you sell your car or keep it in storage. The best thing to do is find out how much it will cost you to keep your car in secure storage. If you think it’s worth it, then make sure to properly cover your car before it is locked up in a storage unit! Also give it a good clean as leaving dirt on its body can cause long-term damage.

You might find yourself in a bit of a rush before relocating and the idea of transporting your own goods to a storage facility may prove to be rather time-consuming and stressful. This is where mobile self-storage units could be your ultimate storage solution! Companies will deliver the storage unit to your home, where you can pack it up and then they will come and collect it and drive it back to the storage facility! This new storage option is growing in reputation for people who either have no access to transportation or are simply far too busy to take care of hauling their items to secure storage!

Ella Andrews
Ella Andrews is blogger and freelance writer, who is very passionate about home relocation and self storage projects. She’s been writing about similar topics for a long time, but is also constantly searching for new sources of inspiration.

Service Member Profile: StorMan Software

The year 2014 has been one of growth & change for StorMan Software. We’d like to thank our long-term customers for their continued support as well as welcoming all of our new customers to StorMan Software.

The big news from 2014 was the acquisition of StorMan by Ezidebit, Australia’s leading third-party payment provider. Over the coming 12 months, Ezidebit will be rolling out several of its payment innovations through StorMan, giving our clients more ways to collect their unit rental fees.

We have also doubled our development team. We want to remain the first choice software provider for Self Storage operators in Australia and New Zealand and with this in mind, we have established our Feature Development Group made up of StorMan clients to inform our product direction. We have already rolled out our Online Reporting module (which enables you to view your StorMan reports from anywhere in the world) and our Online Customer Portal (allowing your storage customers to login to your website and pay bills, apply coupon codes, adjust their billing details, view their access control logs, transaction history, reprint invoices etc – again, from anywhere in the world & from any internet-enabled device). These additional modules are available to all of our current StorMan clients at no extra cost.

A great product needs to be supported by a great technical support team. We have invested heavily into our support technicians and the tools they use to help our clients. As well as being there to troubleshoot your IT questions our team is running weekly introductions to StorMan and topic specific Power Sessions to make sure you are getting the most out of StorMan. Keep an eye on our upcoming events and book your staff or yourself to one of these sessions. They are free and judging by the feedback from our clients, a valuable resource for growing your Self Storage business.

In terms of Sales, our various global offices have being doing well. From the SSAA’s fantastic trade show on the Gold Coast in August, through to the recent Movers & Storers Show in the United Kingdom, we’ve enjoyed meeting many new faces and reminiscing with old friends …a great opportunity that these events always offer.

All of the above could only be made possible thanks to you, our clients! So from the entire team here at StorMan Software, we wish to say thank you and “Merry Christmas”. We have some fantastic things coming along in the pipeline that we can’t wait to show you… so here’s to a wonderful 2015!

Service Member Profile: O’Neil

You didn’t get to where you are in self-storage by chance. You worked hard, did your homework, planned ahead and made all the right decisions to guarantee your success.

Now you’re at it again, looking to expand into the highly profitable records management business.

Because experience can change the outcome of almost any endeavor, you’ll want a strategic software partner you can count on and who’ll be around when you need them. Committed to leading the industry for over 30 years, O’Neil Software, providing worldwide coverage with offices in California, Florida, United Kingdom and Australia, has been respected internationally for its records management software since its inception. Our Microsoft® Partner Gold Independent Software Vendor (ISV) status and Motorola® Solutions Value Added Reseller status can help you transition into this industry. O’Neil continues to enhance/upgrade our products/services that lighten the load on your record center staff; reduce the time and effort it takes to access information; and save your company money. Today our flagship product, RS-SQL® still sets the industry standard, making our company The FIRST Choice of Record Centers Worldwide.™

O’Neil’s products RS-SQL®, RSMobile®, RSWeb®. NET, barcode tracking, portable printers, wireless handhelds and web technology automate the entire records management life-cycle process; enforce consistent compliance and records management policies; and organize, store and quickly retrieve important company records. Our technology is installed in over 85 countries, ranging from start-ups to multi-nationals.

RS-SQL is a flexible and feature-rich record tracking software solution that allows you to easily and accurately manage, track and monitor the activity of any storable item (boxes, file folders, documents and tapes) throughout your record center, from deposit to destruction, work order to invoice. Our flagship product, this offering remains the most competitively–priced software solution on the market, ensuring record center productivity and profitability.

Our company’s Motorola award-winning RSMobile scanning software empowers users to complete workstation tasks directly from their wireless handhelds. This capability saves time, labor and reduces operating costs using the technology investment you’ve already made. Activities include, downloading and uploading pick lists and work orders; creating route operations assignments; uploading truck, work order and delivery validations.

Lastly, we’ve harnessed the power of the Internet to deliver extended access to the RS-SQL database for your clients. As part of a complete suite of fully integrated software, our RSWeb.NET module provides your clients with fast, flexible and real-time access to all their business information when they need it…a mouse click away.

Service Member Profile: Storco

Storco has had a very busy year in which we’ve seen record growth. We now offer more products and services as a self storage builder than ever before. From initial building designs to supply only of materials we are able to handle all aspects of your project. From small facilities in regional towns to the large multi level projects we are here poised to deliver on time and within budget. 2014 was the year we celebrated out 35th anniversary. Our founder Peter Layton commenced design and construction of his first self storage facility in 1979!

2015 presents an exciting challenge as we commence operations from our new 3800m2 custom-built factory. We are committed to the industry as it matures, faces new challenges and continues to grow. For any development needs or advice we are only too happy to help, so call us on +612 6391 2800!

Keep safe this month we look forward to hearing from you in 2015!”

Service Member Profile: PTI Australasia

PTI is the only access control security system that is flexible, reliable without limits that is specifically designed for the self-storage industry. With more than 25 years serving in the Australasian industry we have the answer and will guide you all the way to find the best solution to protect and manage your investment.

Here at PTI Australasia we understand our customers and with them in mind we continue to develop and improve our products to help all customers to keep up to date with new technology and features.

Exciting new developments released!
– Introducing EasyCode,the self-storage industry’s first customer-based access control app. EasyCode will take your self-storage operation to the next level with this breakthrough that enhances customer service and satisfaction.
– iPhone & Android App for PTI Storlogix will enable operators to manage your facility by viewing access/alarm events, open gates, control lights, etc.
– Pay at the gate is released and operational – get customers to pay outstanding payments by swiping their credit card at the keypad before being allowed access. All you need is Storlogix and StorMan

Call us today on +61 (0)7 3216 5524 or visit our website: www.ptisecurity.com.au for more information.

It has been a great year and the PTI team would like to extend our thanks to everyone for their support throughout the year and wishes everyone a Happy Christmas and a prosperous New Year.

Service Member Profile: Platinum Solar

As a family owned and operated business since 2003, Platinum Solar is one of the longest operating Solar companies in Australia. Yet, “old age” doesn’t squash our excitement about this growing industry.

We are proud to be the designer and installer of the largest privately funded solar power system in Australia – a 467kW rooftop project in Melbourne.

And we get excited everyday knowing that our clients save an average of 50 to 85% of their electric bill. We take pride in guaranteeing that as long as the sun rises we will be here to serve our clients.

The sun is the cleanest, cheapest power plant in the universe and it never puts its prices up, so contact us to get solar to power your business.

In 2014 we achieved some major goals as a business but most importantly helped many businesses retain more of their profits and stop wasting money on electricity costs. Some of our highlights include:

• Complete Australia’s largest privately funded solar power system – 467kW’s, producing 647,729kWh’s per year, saving $200,000 per year.
• Attended the SSAA National Conference as an exhibitor & speaker.
• Completed a 20kW solar power community project in Uganda that will “empower” their 110 children into the future.
• Secured high-profile clients such as BMW and Advent Care.

For more information visit platinum-solar.com.au

Sitelink Receives PCI DSS Level 1 Security Certification

After an extensive third-party audit, SiteLink is awarded the highest level of software and server security certification, PCI DSS Level 1

The Payment Card Industry (PCI) Data Security Standard (DSS) is an information security standard defined by the Payment Card Industry Security Standards Council. These standards cover all aspects of cardholders data in a system and include card data entry, processing and secure payment applications. Large companies such as Amazon.com pass the PCI DSS Level 1 Certification which stands out as the highest level of certification in the payment card industry. Leading brands such as American Express, Discover, MasterCard and Visa have incorporated PCI-DSS as the technical requirements for their data security compliance programs.

“This level of certification represents a major commitment and investment by SiteLink,” said Markus Hecker, SiteLink’s Chief Operating Officer. “We manage our customers’ data in accordance with the highest security standards.”PCI DSS Level 1 Certification1 300×211 Sitelink Receives PCI DSS Level 1 Security Certification

PCI-DSS-Level-1-Certification1

Following breaches in 2014 of security at some sites, Self Storage owners should ask their management software provider for their security level certificate and their process of safeguarding data. Owners should consider PCI certified software, not just PCI compliant software. Software companies can claim PCI compliance without undergoing third-party audits under the PCI Council jurisdiction. To protect their interest, owners should check their software provider’s actual PCI Certificate validating audit completion and proper network security standards.

SiteLink’s PCI DSS Level 1 Certification is a critical component of its comprehensive and transparent leadership effort to protect businesses. “We have always held security certifications as a priority to demonstrate how we keep customers’ best interests above all else,” said Luke Lenzen, SiteLink’s Chief Technology Officer. “Undergoing this type of certification is not a small feat. Data encryption and quarterly penetration testing are focal points of our security strategy.”

The PCI DSS Level 1 Certification brings peace of mind to owners with the understanding that external auditors have certified the SiteLink suite of software products after the most stringent security audit.

Dallas Dogger, Managing director of Centreforce Technology Group, who represent SiteLink software in South East Asia said, “This is another milestone for SiteLink Web Edition, credit card security should be a number 1 priority for all Self Storage operators. Customers that use SiteLink Web Edition have the capability of being PCI compliant along with knowing that their software is PCI DSS certified to level 1 standards. SiteLink is the only software for Self Storage Management sold in our region that is compliant.

Service Member Profile: Universal Storage Containers (USC)

Universal Storage Containers® LLC (USC) is the original pioneer of using foldable innovative technology in the design of portable containers, which provides dramatic cost savings to their customers. The USC containers’ unique design allows assembly and disassembly in approximately less than 30 minutes. This “foldable” characteristic creates operating efficiencies for the enterprise through reduced freight expenses, reduced inventory storage expenses, and rapid transport and delivery potential.

The USC Z-Box® is a proven leader in the portable storage and moving industry with over 70,000 units being utilized worldwide. They have won the international award for “Best Portable-Storage Unit” four years in a row. USC is a full service supplier in that it provides engineering and design services, management consulting, R&D and logistics support, in addition to manufacturing portable containers. The USC management team is an experienced supplier to the storage and moving industry as a whole (traditional self-storage, mobile self-storage, moving and storage) and is dedicated to continuous innovation to further enhance value and stimulate return on investment for our customers.

Beyond their traditional, portable storage containers (Z-Box®), USC has grown to be the leader in containerized solutions for many other markets. USC also manufactures portable cooler/freezer containers (Polar Bear® Box), portable storage containers for fixed storage enterprises (Instant Self-Storage® Box), temporary administrative boxes (Instant Office™ Box) and portable containers for disaster relief (First Response™ Box).

Visit our website at www.universalstoragecontainers.com for more information or email us today for a quote at sales@universalstoragecontainers.com

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